Frequently Asked Questions

Wrong Fuel Expert Is Here To Help With Our Frequently Asked Questions

Here at Wrong Fuel Expert we get asked a lot of questions by clients and customers. Putting the wrong fuel in your car or bike can be a frustrating experience, and not knowing the extent of the damage, or the best way to fix the problem only exacerbates the problem. Since knowing is half the battle, we’re here to help with some of our frequently asked questions. If the answer to your question isn’t here, call Wrong Fuel Expert today and a member of our expert team will be able to help you out with all your wrong fuel problems.

How quickly will a technician get to me?
We aim to get to you in less than 60 minutes and the turnaround time is 30 minutes on average
Can you drain fuel from my motorcycle?
Yes we do and we remove fuel from all motorcycle engine types and sizes
How much do you charge to drain fuel from my car?
Our prices start from £130 + VAT and we are one of the cheapest fuel drain service companies in the industry
Do you accept credit card payments?
Yes we accept all major credit and debit cards including Visa, MasterCard and Maestro
Do you offer fuel removal services out of hours?
Our emergency callout service is available 24 hours a day, 7 days a week
Will the technician dispose of the fuel that he or she drains from my car?
Our technician will take care of the disposal of the fuel they drain from your car and will follow strict environment agency guidelines and conform to all health and safety legislation.
Should I drive my car if I’ve put in the wrong fuel?
We recommend that you do not start your car if at all possible. Starting your engine will circulate the wrong fuel through the car system and this could increase the risk of real damage.
After draining fuel from my car, will you supply me with fuel to get me on my way?
We drain fuel from your engine and will provide you with sufficient fuel to get you to the nearest garage
I’ve put the wrong fuel in my vehicle and didn’t realise it until it stopped running a few miles down the road… What do I do now?
Turn the car off immediately and we can still help. Don’t even put your key in the ignition – call us as soon as you can and one of our engineers will be with you within the hour. We will drain, flush and re-fill your vehicle with the correct fuel and get you back on the road. We’ll even dispose of the fuel for you in accordance with the legal guidelines too, so you have one less thing to worry about.
My friend told me that I can put a few litres of the wrong fuel in my car and just fill it up with the right fuel at the next petrol station. Is this true?
It all depends on the size of your tank and the vehicle that’s been misfuelled. Remember that even trace amounts of the wrong fuel in the wrong engine can do irreparable damage. You’re much better off not risking it.
I’ve just put the wrong fuel in my car, but I’m in a real rush. Can I start my car (or bike) and go?
You can, but let’s put it like this – which would you rather do, be an hour late for your appointment or buy a new engine? Just remain calm – if you drive away with the wrong fuel you can rack up a lot of damage which is costly to repair. Our record time arriving at a customer’s side is less than 30 minutes and it only takes about 20 minutes to flush and refuel the engine, getting you back on your way. You’re better off being an hour late than risking the alternative.
I’m a member of a Breakdown Service. Can I call them out to fix my engine?
In short, no. Unfortunately, putting the wrong fuel in your engine isn’t normally counted as a breakdown, and there’s a good chance that you’re not covered. There’s no guarantee that your service provider won’t simply tow your car to the nearest garage and have them drain the tank at your expense. Here at Wrong Fuel Expert we’ll come straight to you and drain your engine on site, saving you time, money and a trip to the garage.
I’ve put petrol in my diesel van. But petrol floats on top of the diesel, right? I can just go if I keep filling it up with diesel every few miles, right?
Again, no. Sadly this floating petrol theory is a myth. What actually happens is that the petrol and diesel mix as soon as they make contact, creating a volatile solution which can destroy your injectors and fuel pump, costing thousands of pounds in repair bills.
I’ve put the wrong fuel in my vehicle… just how bad is the damage?
This depends on if you’ve put diesel in a petrol engine or petrol in a diesel engine, but either way you could be looking at thousands of pounds’ worth of damage if you don’t get your engine drained immediately. Under no circumstances should you start the car. Don’t even put your key in the ignition.
My car is under warranty – can I call the manufacturer to fix the problem?
Not if you want your warranty to stay intact. Misfuelling will often void your warranty, meaning that you will have to pay for the entire fuel system to be replaced if you want your warranty to stay intact. Not only that, but manufacturers will simply tow your car to their workshop which is incredibly time-consuming.
I think I put the wrong fuel in my car, but I’m not sure. What should I do?
Call Wrong Fuel Expert as soon as possible and one of our advisors will be able to help you figure it out.
I’ve put the wrong fuel in my car and driven it to where I need to be. I’m in rush to be anywhere now – what should I do?”
If you’re not in a rush we can offer you a cheaper option than an emergency service. We can schedule you in for a set time during the day and give you a discounted price.
It’s 2am and I’ve just put the wrong fuel in my car. What do I do?
Call us. Here at Wrong Fuel Expert we are open 24 hours a day, 7 days a week. No matter the time of day or night, we will always be able to help if you’ve put the wrong fuel in your vehicle.
How do I know if I’ve caused any damage to my engine by using the wrong fuel
If the engine has already been started there could be damage caused – call us if you need more information and we will be able to provide assistance. Fortunately we have successfully drained and started over 99 per cent of all vehicles we’ve serviced after being driven on the wrong fuel, so there’s a pretty good chance that we can get you going again.

These are just some of the questions we get asked here at Wrong Fuel Expert, either on the phone or when we’re at your side talking you through the process. If you have any more questions about using the wrong fuel our expert mechanics will be able to put your worries to bed. Call wrong fuel expert today for the fastest, most efficient, most affordable wrong fuel removal services and you could get your vehicle back on the road inside of an hour.